How to cancel the subscription and delete Searchanise from CS-cart

We hope that you’ll never need to use this article. But if you do, here are the instructions on how to cancel your Searchanise subscription and delete the Searchanise add-on. 

Canceling the subscription

To cancel the subscription, follow these steps:

  1. Go to the Searchanise control panel.
  2. Click the View all plans button in the top panel to go to the subscription information.
  3. Click the Cancel subscription link.

How to cancel the subscription and delete Searchanise from CS-cart

That’s it. Your subscription is suspended.

Deleting the add-on

If you decide to disable/uninstall the add-on, you need to cancel the subscription first. Otherwise, the subscription remains active, and you will be charged for it.

To delete the add-on, follow these steps:

  1. Go to CS-cart admin panel > Add-ons > Manage add-ons and find the Searchanise add-on.
  2. Uninstall it: gear icon > Uninstall menu item. 

    How to cancel the subscription and delete Searchanise from CS-cart

  3. Delete the cscart_se_settings table from the database. You can execute the following SQL query: 
    DROP TABLE IF EXISTS cscart_se_settings;
Updated on May 6, 2022

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