Some products aren’t showing in search results, but they are in my CS-Cart store. Why?

By default, Searchanise widgets display products with the Active status set in the CS-Cart configuration.

If you don’t see the products in the search results, that can occur in these cases:

  1. Products are not Active, so the add-on doesn’t index them.
  2. Products are out-of-stock, and you have hidden such products from search in the Searchanise configuration: Searchanise control panel > Preferences section > Products tab > Hide out-of-stock products setting.

If the products you are not seeing in the search results don’t match the cases above, feel free to contact us. We will be glad to help you solve this issue.

Updated on February 14, 2022

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support
Back to top