Why are relevant search results not showing on CS-Cart?

It can occur in these cases:

  1. You’ve set up merchandising rules, so the promoted products are displayed at first. You can check out that in the Searchanise control panel > Merchandising section > Products or Categories tabs.
  2. Products that match the search query are out-of-stock, and you’ve hidden such products from search in the CS-Cart settings (CS-Cart admin panel > Settings > General > Catalog > Show out of stock products option), or you’ve adjusted to show them at the end (the Searchanise control panel > Preferences section > Products tab > option).
  3. Some of the product fields are disabled and the app doesn’t search through them. You can check out that in the Searchanise control panel > Preferences section > Products Fields tab.
Updated on April 12, 2022

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