Some products aren’t showing in search results, but they are in my Magento store. Why?

By default, Searchanise widgets display products that have the Enabled status and the Search / Catalog, Search visibility.

If you don’t see the products in the search results, that can occur in these cases:

  1. Products have the Disabled status, or their Visibility is not Search / Catalog, Search in the Magento configuration – the extension doesn’t index such products.
  2. Products are out-of-stock, and you have hidden such products from search in the Searchanise configuration: Searchanise control panel > Preferences section > Products tab > Hide out-of-stock products setting.

If the products you are not seeing in the search results don’t match the cases above, feel free to contact us. We will be glad to help you solve this issue.

Updated on February 16, 2022

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