How to cancel the subscription and delete Smart Search & Filter from Shopify

We hope that you’ll never need to use this article. But if you do, here are the instructions on how to cancel your subscription and delete the app.

If you have decided to stop using the app, you need only delete it from Shopify, and your subscription will be canceled automatically.

If you want to stop the subscription for a while or change the annual subscription to the monthly one, you need to cancel the subscription.

Canceling the subscription

To cancel the app subscription on Shopify, follow these steps:

  1. Go to the Smart Search & Filter control panel.
  2. Click the View all plans button in the top panel to go to the subscription information.
  3. Click the Cancel subscription button.
How to cancel the subscription and delete Smart Search & Filter from Shopify

That’s it. Your subscription is suspended.

Deleting the app

If you pasted a Searchanise code into your theme, you need to restore the changes before deleting the Smart Search & Filter app. You could have done that in the following cases:

To delete the app, follow these steps:

  1. Go to Shopify admin panel > Apps and find the Smart Search & Filter app.
  2. Delete the app.
  3. Go to Shopify admin panel > Online Store > Pages and find the Search Results page created by Searchanise.
  4. Delete the page.
Updated on August 3, 2022

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support
Back to top