To resolve the issue of reindexing being stuck, follow the steps below:
-
Open the configuration file
<add-on’s folder>/func.php
. -
Adjust the following parameters:
- SE_PRODUCTS_PER_PASS: Reduce the batch size for products sent for indexing to 50.
- SE_REQUEST_TIMEOUT: Increase the request timeout to 180 seconds.
- SE_MEMORY_LIMIT: Set the memory limit for the application to 1024 MB.
-
Save the changes.
- Clear the cscart_se_queue table in the database:
TRUNCATE cscart_se_queue
- Restart the indexing.
If the issue persists, please contact us, and we will be happy to assist you.