To resolve the issue of reindexing being stuck, follow the steps below:
-
Open the configuration file
<extension’s folder>/etc/config.xml
. -
Adjust the following parameters:
- products_per_pass: Reduce the batch size for products sent for indexing to 50.
- request_timeout: Increase the request timeout to 180 seconds.
- async_memory_limit: Set the memory limit for the application to 1024 MB.
-
Save the changes and restart the indexing.
If the issue persists, please contact us, and we will be happy to assist you.